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Shipping and Returns Policy

It is the sole responsibility of the end user to determine the suitability of Alumilite's products for the user's application.

Defective Product

Upon receiving a Return Material Authorization number from Alumilite Corp, product that the customer feels is defective can be returned to Alumilite Corp within 30 days of the original shipping date. If after testing Alumilite determines that the product is defective the customer will be reimbursed fully within 30 days of the testing. If the product is not defective the customer can have the product returned to them at the customer's cost.

Unopened Product Returns

Unopened, returned merchandise in original packaging can be returned within 30 days of original shipping date for Alumilite credit. All returns must have a Return Material Authorization number on the package.

Return Material Authorization Numbers

Return Material Authorization number must be obtained by calling Alumilite's customer service number at 800-447-9344. Defective product will be tested before reimbursements are made.

 

Have questions? Call 1-800-447-9344 or search our FAQ & User Forum:

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